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Helpdesk Coordinator

Ernest Gordon Recruitment Limited
Posted a day ago, valid for 23 days
Location

Prenton, Merseyside CH43 3ET, England

Salary

£36,000 - £43,200 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Helpdesk Coordinator position offers a salary between £25,000 and £27,000, with additional benefits and a focus on career progression.
  • This role is based in Bromborough and is suitable for candidates with experience as a Helpdesk Coordinator or in a similar capacity.
  • The company is a leading UK manufacturing firm that values a friendly work environment and invests in employee development.
  • Key responsibilities include assisting customers, managing quotes, and monitoring communication channels.
  • Candidates should be prepared to work Monday to Friday, with hours from 8am to 4:30pm on weekdays and 8am to 3:15pm on Fridays.

Helpdesk Coordinator£25,000-£27,000 + Mon-Fri + Training + Progression + Great BenefitsBromborough (commutable from Ellesmere Port, Chester, Liverpool, Runcorn)Are you a Helpdesk Coordinator or similar, looking for a stable and secure role, with great work-life balance within a friendly environment, within a growing manufacturing company who will invest in your progression as well as well as provide you with great benefits?On offer is the opportunity to join a UK leading manufacturing company who is currently going through a great period of growth. They are providing their products for a wide variety of clients across the country. The business is renowned for their friendly working environment and they invest in their employees' career development.In this role, you will liaise with customers to help them with their queries and schedule maintenance and installation. You will also advise them on lead times and monitor the inbox. Finally, you will also be required to ensure that the quotes are sent to the relevant department and recording any activities on the system.This role would suit a Helpdesk Coordinator or similar, looking for a stable role within a friendly company who will invest in their career development and offer great benefits.The Role:

  • Monitoring the inbox and assisting customers
  • Filling quotes
  • Recording activities
  • Monday to Thursday 8am - 4.30pm and Friday 8am - 3.15pm

The Person:

  • Helpdesk Coordinator or similar
  • Commutable to Bromborough

Keywords: Engineering Administrator, Helpdesk, Manufacturing, Engineer, Customer Service, Administration, Birkenhead, Bromborough, Liverpool, ChesterReference: BBBH17304CIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our websiteThe salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.