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Role Purpose
To provide support to the Account Manager with service delivery and performance management of University Of Liverpool Team. The Engineering Manager is a key role providing strategic and tactical operational leadership and direction within defined geographical boundaries across the region
Duties& Responsibilities
- Key responsibilities include ensuring daily operational performance and compliance, operations processes and Health & Safety for engineering teams within a geographical area.
- Manage Engineering performance of all contracts within your business area.
- Ensure all engineering activity within Mobile Engineering Services scope of responsibility are completed to cost, timescales and appropriate quality standards as required by Integral and the client.
- Ensure adherence and 100% compliance to Account / Mobile Engineering KPIs & SLAs and drive performance improvement where needed.
- Liaise with the assigned Account and NOC Leads to ensure contractual SLA/KPI compliance, service delivery level and that engineering KPIs for the region are met and exceeded.
- Interface with the NOC, Account Leads and support improved efficiency and performance. Be responsible for and promote 100% Health & Safety and auditing compliance for your team.
- Able to build positive relationships with internal stakeholders to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships
- Ensure relevant client asset maintenance complies with statutory maintenance routines.
- Assist the technical staff and Authorised Persons on technical matters.
Personal Qualities and Experience
- Previous TechnicalManagement experience within the FM industry
- NVQ L3, HNC or HND in a engineering discipline
- Computer literate
- Experience with people management
What you can expect from us
Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you...
