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Toxteth, Liverpool
£16.48 per hour
20 hours per week
Temporary
We are looking for a dynamic and highly organized Office Manager to join our clients team on a temporary basis. This role is key in ensuring the smooth running of our busy office environment in Toxteth, Liverpool, and supporting their operational functions. This isn't a financial role.
Key Responsibilities
- Manage day-to-day office operations, including liaising with building staff regarding maintenance, security, and access issues.
- Ensure the provision and supply of stationery, printers, and office equipment.
- Act as the first point of contact for all office queries and visitors.
- Administer and oversee a document control system for office and HR use.
- Address client complaints in accordance with our complaints policy.
- Manage and supervise four office staff, ensuring appropriate workload distribution and performance.
- Provide induction support related to office systems and IT.
- Contribute to innovative solutions to improve efficiency and reduce costs.
- Participate in ad hoc projects as required by the CEO or Senior Management Team.
Essential Skills and Qualifications
- Proven experience in office management, ideally in a busy environment.
- Strong IT skills, including proficiency in Microsoft Office Suite (Outlook, Excel, Word, Visio, MS Project).
- Experience with casework management systems (preferably Advice Pro or similar).
- Experience in staff management and workload distribution.
- Full training in GDPR and confidentiality protocols.
- Commitment to equality, diversity, and inclusion.
- Experience in a third sector organisation, particularly in social welfare law advice.
- Ability to identify and implement cost-saving initiatives and efficiency improvements.
Should you have any questions contacts for this role are found on Pertemps Website.
