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We are working with an award-winning build to rent provider who provide and maintain high quality homes across the North West.
As a result of their recent and continued growth, they are recruiting for an experienced Resident Service Assistant to join their close knit team, working on one of their large developments in Bolton.
As a Resident Service Assistant, you will report into the Resident Service Manager and will be responsible for ensuring a smooth and effective service for the residents who are both moving in and living in their properties.
Your duties will include:
- Creating and developing positive relationships with residents at each stage of their journey
- Liaising closely with the in-house maintenance team to ensure any repairs are carried out effectively and efficiently and the resident is happy with work completed.
- Help new residents to settle in by providing tours, arranging move ins and answering questions.
- Running community events
- Conducting property inspections
- Dealing with escalated complaints where necessary
- Assisting residents as they are moving into their property.
- Dealing with all queries in a timely and professional manner.
This position would suit a candidate who has worked in a similar role ideally with a House Builder or Build to Rent Developer.
The salary is up to 30k plus 4k car allowance, 27 days holiday plus 8 bank holidays, 4% pension, bupa healthcare and more.
If you are interested in this role and would like to apply, please send a copy of your CV to Steph by following the link below.
