Customer Accounts Assistant

Position: Customer Accounts AssistantType: Temp to PermLocation: Livingston

Are you ready to take your career to the next level? Our client is seeking a motivated and enthusiastic Customer Accounts Assistant to support their sales team with a new candidate who is dedicated at providing exceptional customer service and innovative solutions. They are looking for a motivated and detail-oriented individual to support and grow their existing customer base and ensure seamless operations. Our client is searching for someone who is not only skilled but also passionate about customer service!

Key Responsibilities:

• Answer inbound calls, primarily from existing customers.
• Collaborate with the Sales Team to identify opportunities with existing customers.
• Assist in preparing quotes to support our sales team.
• Ensure monthly promotions are prepared and online in a timely manner.
• Coordinate with their marketing support team.
• Help market new product launches and ensure customers are informed.
• Build and maintain an email marketing database.
• Perform general office duties as required, including filing, matching, and processing.

Skills:

• Excellent communication skills, both verbal and written.
• A proactive attitude and the ability to work independently and as part of a team.
• Strong organisational skills, with an eye for detail to ensure no task is overlooked.
• A customer-centric mindset; you should enjoy engaging with customers and finding ways to enhance their experience.

Benefits of Temping with Office Angels:

• Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
• Access to discount vouchers with many high street brands
• Eye care vouchers and money towards glasses should you require them for VDU purposes
• We can search for permanent work whilst you're in assignments and offer expert interview support and advice
• Weekly pay
• Pension scheme option (with employer contributions)
• 28 days paid annual leave (Based on a weekly accrual)
• Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues
• Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialisms.

If you feel this is a role where you can make a real impact, we would love to hear from you. Please apply or email

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.