Customer Service

Posted 8 hours ago, valid for 5 hours

Livingston, West Lothian EH54 6GS, Scotland

Full Time

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Sonic Summary

I am recruiting for a Customer Service Adviser for a client based in Livingston.
The salary for this position ranges from £23,000 to £25,000 depending on experience.
The role requires excellent customer service skills and the ability to manage client inquiries professionally.
Candidates should be proactive in maintaining client communication and organizing their workload effectively.
Experience in a similar customer service role is preferred to meet the objectives and KPIs set by the manager.

I am currently recruiting for a Customer Service Adviser for my Livingston based client. �? CUSTOMER SERVICE�? LIVINGSTON?? £23k - £25k (DOE)About the Role:I am looking for a dedicated and customer-focused adviser to join my client's dynamic team. In this role, you will be the first point of contact for customers, providing exceptional service and support throughout their mortgage journey. Your responsibilities will include answering inquiries, resolving issues, and guiding customers through the mortgage application process with professionalism and empathy.ROLE REQUIREMENTS:· Excellent customer service skills· Proactively keep in touch with clients · Planning and organising workload effectively to meet client expectations· Achieve daily, weekly, monthly objectives & KPIs as set by your Manager· Ensure client data, is dealt with, securely & accurately in line with GDPR· Liaise with internal departments to ensure seamless client experienceIf this is the role for you, or someone you may know please get in touch ASAP!

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