Account Manager

• Job Type: Full-time
• Location: Midlothian
• Salary: £40,000-£45,000
• Driving Licence: Essential

We are looking for a dedicated Account Manager to join our sales & service team, focusing on meeting day-to-day customer requirements and managing specified accounts. This role involves contract management, ensuring the profitability of projects, and requires a willingness to travel, including regular overnight stays.

• Manage key accounts, addressing customer SLA issues and reporting.
• Project and commercial management of multiple projects from award to final account stage, in collaboration with the Project Delivery Manager.
• Update commercial documents, including profitability overviews and revenue/cost/margin forecasts.
• Review and track cash flows and budget trackers with the assistance of the Project Cost Account.
• Populate the monthly business review file and discuss forecasting updates with senior management.
• Ensure compliance with contract requirements, aiming to realise maximum potential.
• Build positive relationships with customers to enhance repeat business opportunities.
• Raise, submit, and agree on variance orders in line with the contract.
• Manage accounts receivable, resolving disputes and negotiating timely payments.
• Conduct formal project reviews to assess profitability and provide feedback to project delivery and proposals teams.
• Prepare and present customer presentations and performance reports.
• Work with service managers to maximise revenue opportunities on key accounts.
• Ensure that contracts are communicated effectively to all relevant parties.

• Strong understanding of project management and commercial management.
• Knowledge of accounting and finance, including accounting terminology.
• Proficiency in Excel is essential.
• Excellent relationship-building and negotiation skills.
• Ability to manage multiple projects and accounts effectively.
• Experience in contract management and understanding of contractual milestone payments.
• Ability to travel and stay overnight as required.

• Competitive salary package.
• Opportunities for professional growth and development.
• Dynamic and supportive work environment.
• Travel opportunities.

To apply for this Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.