Hotel Manager

Hotel Manager

Claridges

We are looking for astrong, motivated Hotel Manager, to join our team at Claridges.

Set in the heart of Mayfair, Claridges is an art deco icon and a byword for understated elegance. Since the 1850s, Claridges has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridges. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as annexe to Buckingham Palace. Claridges has a famous all-day dining and Afternoon Tea restaurant the Foyer & Reading Room, LEpicerie that offers a culinary theatre of the kitchen, and three bars: Claridges Bar, the intimate Fumoir and effortlessly elegant Painters Room.

Scope and Purpose

Reporting directly into the General Manager, the Hotel Manager will assume operational responsibility and drive the performance of Claridges; ensuring a highly effective operation, delivery of guest service excellence, and maximise revenue and profitability across all areas in line with budget expectations. The Hotel Manager will deputise in the absence of the General Manager, and continually develop the product and the guest service proposition at Claridges to ensure it is positioned as a market leader.

Entry Requirements

We are looking for a self-motivated, forward thinking individual. Proven senior management experience within a luxury, multi-outlet environment is highly beneficial.The ideal candidate will have previously worked in a Hotel Manager role of similar and will need to demonstrate high levels of guest focus and solid financial and commercial awareness. You will be a confident communicator with the ability to lead and develop your team and influence across all areas of the business. You will have a hands-on approach and take a proactive role with departmental managers and division heads in order to identify and support needs at all levels. You will be an inspirational leader, who is passionate in delivering extraordinary guest experiences and who takes pride in sharing success with your team.

This is an exceptional opportunity to join the Executive team in one of Londons most renowned hotels and offers excellent opportunities for career development and progression.

Benefits

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

• Excellent total remuneration package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.

Health and Wellbeing Support

• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers*.
• Eye test vouchers and contributions towards glasses*.
• 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

• Referral Scheme Introduce a Star where you can earn up to £1,500*.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.

Memorable experiences

• Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Childrens Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.