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Are you ready to dive into an exciting role within a dynamic fashion brand? We're on the lookout for an energetic, passionate, and experienced Assistant Account Coordinator to support our Account Coordinators and help deliver exceptional service to our key customers. If you're ready to thrive in a busy environment and work across multiple brands, this is the perfect opportunity for you! Based in our vibrant London head office, this full-time, permanent role offers a chance to make a real impact. Key Responsibilities:
- Customer Buy Sheets: Set up and manage buy sheets with key information to help customers place their orders.
- Data Management: Send necessary data to customers and input all order details into our buy plan, including quantities, size breakdowns, and purchase order numbers.
- Order Reconciliation: Ensure purchase orders are correct and reconcile any discrepancies.
- Sales Order Accuracy: Enter sales orders into SAP quickly and accurately, ensuring smooth processing.
- Order Management: Oversee and track sales orders, making changes as needed to ensure timely delivery to the warehouse.
- Logistics Coordination: Collaborate closely with logistics, identifying any potential delays and keeping the Account Coordinator informed.
- Weekly Reporting: Refresh stock availability reports and share sold-out styles with the sample coordinator, ensuring smooth weekly trading.
- Critical Path & Sample Coordination: Manage weekly critical path reports, send them to customers, and track samples for meetings to ensure returns.
- Finance Support: Collaborate with the finance team to resolve any invoice discrepancies.
- New Customer Set-Up: Assist with onboarding new customers, ensuring all relevant manuals and information are shared with the team.
- Customer Support: Be the go-to contact for customers, answering any questions they may have about their orders.
What We're Looking For:
- Experience: Proven experience as an Assistant Account Coordinator (or in a similar role) within retail or fashion.
- Passion & Drive: A true passion for fashion and a hunger to win in a competitive market.
- Organizational Skills: Highly organized and able to juggle multiple tasks while maintaining accuracy and attention to detail.
- Fast-Paced Environment: Able to thrive under pressure and meet deadlines without compromising quality.
- Problem Solver: Creative and resourceful in overcoming challenges and finding innovative solutions.
- Tech-Savvy: Proficient in Microsoft Excel and able to quickly adapt to new systems.
- A Learner: Eager to expand your knowledge and develop your skills further.
