A specialist Mediation practice offering mediation and disagreement resolution services, particularly in the education sector, are looking for a Case Manager to join the team. A highly regarded and well-established company, you will be working amongst a diverse team of Case Managers and Mediators, with plenty of career progression.Benefits include Private Healthcare post probation, with an excellent holiday package.Typical tasks include:* Manage a portfolio of cases and arrange mediations* Diary management for the mediators arranging client meetings* Providing administrative support throughout the mediation process* Handling a high volume of incoming calls and emails* Recording detailed and accurate information from prospective clients* Providing information and guidance where necessary* Inputting information into company database* Delivering exceptional client servicesRequirements:* Educated with A-Levels, with a pass at English and Maths GCSE as a minimum. * Minimum three year's work experience in an administrative role * Excellent communication skills - written and verbal, displaying high degree of empathy* High attention to detail * Excellent IT SkillsThis is in an incredible opportunity to make a real difference to people's live - a highly rewarding role. If you feel you meet the job criteria, please do not hesitate to apply today. Fame Recruitment is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity and inclusion strategy.Due to high volumes of applications, we are unable to respond individually however, if you have not heard from a consultant within 24 hours then your application has been unsuccessful.
Back to searchCase Manager
Fame Recruitment Consultants Ltd
Posted 9 hours ago, valid for 16 days
London, Greater London EC1R 0WX
Full Time
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Sonic Summary
- A specialist Mediation practice is seeking a Case Manager to join their team, primarily focusing on the education sector.
- The position requires a minimum of three years of work experience in an administrative role and offers a salary of £30,000 per year.
- Key responsibilities include managing a portfolio of cases, arranging mediations, and providing administrative support throughout the mediation process.
- Candidates should possess excellent communication skills, high attention to detail, and strong IT skills, with A-Levels and GCSE passes in English and Maths as a minimum educational requirement.
- This role presents an incredible opportunity to make a real difference in people's lives and offers career progression within a well-established company.
