Internal Sales Support Coordinator

Internal Sales Support Coordinator

Location: South West London 

Salary: up to £38,000 per annum with bonus for fully qualified candidate

Our client is an industry leading manufacturer of customised lighting fixtures for the specification market.

The Role

They are currently seeking an Internal Sales Support Coordinator to be based in their offices in South West London.

The role involves control of sales related tasks for the office as well as responsibility for providing administrative sales support to the sales/project manager.

Key Responsibilities

Duties will include, but are not limited to:

• Supporting Sales staff with organisation of existing and potential new customer meetings
• Log customer quotations enquiries and distribute to Sales/ Project manager
• Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes
• Process customer purchase orders in MS Navision (ERP System)
• Maintain project tracking pipeline and assist in project management
• Occasionally work with the design department to estimate and process custom orders
• Provide support to the production department with their orders
• Customer service communication (telephone and email)
• Ad Hoc tasks

Skills and Qualifications

• ‘A’ Levels or a University degree or equivalent
• The ideal candidate will reside within 40 minute commuting distance

Essential skills:

• Must demonstrate current experience of working in either a sales or administrative role.
• Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel.
• A keen negotiator, the ability to challenge both internal & external parties.
• Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure in a fast-paced environment.
• Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines.
• Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner.
• Processing of orders for electrical products

Desirable skills:

• Experience in a lighting or an engineering, maintenance or parts-based busy service industry.
• Experience of working with ERP system – preferably MS Navision.
• Experience of working with CRM system -preferably Salesforce.

To Apply

If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.