Lettings Administrator Assistant

Lettings Administrator Assistant - Notting Hill - £30,000 to £35,000 Dependant on Experience My client, a luxury independent multi-branch estate agent, specialising in period townhouses, luxury apartments and family homes, are currently seeking an experience Lettings Administrator to join their friendly office in Notting Hill.This is a fantastic opportunity to join a firm which offers career longevity owing to the excellent opportunities for career progression, the investment in personal development and the collaborative work environment. Duties:

• First point of contact in the office running the front of house and manning the office when the negotiators or any other staff members are out on appointments
• Meet and greet visitors
• Handling incoming calls, taking messages and referring to an appropriate member of the team
• Support and assist the Director and lettings team in the day to day running of the Lettings Department.
• Carry out the administrative aspects of all new and existing tenancies and liaise with tenants and landlord queries throughout the process
• Organise compliance e.g. Gas Safety Certificates, EPCs, EICRs and Right to Rent checks
• Organise pre tenancy works including check ins and pre tenancy cleans and send out inventory check ins to tenants and landlords
• Liaise with landlords, advise as required re compliance and legal requirements
• Respond to landlord queries and contact for AML, ID and Terms as required
• Register DPS deposits
• Regularly update CRM system with new deals and track expiry date of all compliance certificates
• Obtain Land Registry documents as required
• Enter invoices for all works and pre-tenancy works
• Keep track of invoices and unpaid invoices
• Handle key management process
• Assist with website and property listings, arranging floor plans/photos, creating property brochures and ensuring listings are updated on portals
• Assist Management Team in regard to ad hoc marketing campaigns, initiatives and print campaigns, in addition to an administrative liaison with our Digital Marketing Media Agency.
• General office coordination and administrative duties in relation to sales, lettings, property management and accounts department when necessary
• Manage deliveries to the office and handle post

Skills Required:

• Minimum of 2 years' Lettings Administration experience
• Excellent communication skills and telephone manner
• Excellent typing skills and grammar when composing letters and emails etc.
• Computer literate - able to use Microsoft office packages competently
• Self-motivated and week organised
• Proactive and positive approach
• To dress and act in a professional manner within working hours, and when representing the brand

Benefits

• Working Hours: Monday to Friday 8:45am to 6pm
• Salary: £30,000 to £35,000 DOE + Discretionary Bonus based on performance
• 25 days holiday
• Funding support for relevant qualifications e.g. ARLA
• Long service gift after 5 years
• Quarterly, Summer and Christmas social events

For more information please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.

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