- Manage all orders from customers via phone / email / EDI to our 3PL with tasks including raising orders, allocating to 3PL, managing bookings and seeing the orders through to invoice stage
- Manage delivery issues, rejections and returns
- Stock planning for the E-Commerce and 3PL
- Day to day contact for customers and suppliers
- Assistant in management of retail portals
- At least 1-years recent experience in a similar role, within FMCG
- Strong planning skills
- Excellent organisational skills
- Good time management, with the ability to work under pressure, maintain accuracy and keep to deadlines
- Excellent customer and team relationship skills, with the ability to work collaboratively with internal and external teams
- Excellent communication skills, both written and oral
- IT literacy, skills in Excel and ERP system experience