SonicJobs Logo
Login
Left arrow iconBack to search

Membership Assistant

Gordon Yates Limited
Posted a day ago, valid for a month
Location

London, Greater London EC1R 0WX

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Our client is looking for a Temp Membership Assistant with exceptional Membership Admin experience for a duration of 6-8 weeks, possibly longer.
  • The position offers a salary of £16-18 per hour, equating to an annual salary of £30-31K.
  • The role involves processing membership applications, handling queries, and managing members' data in a hybrid working environment near London Bridge.
  • Candidates should have experience in a customer-facing role, strong computer skills, and excellent communication abilities.
  • Attention to detail and the ability to prioritize workload are essential for success in this position.

Temp Membership Assistant Our client is seeking an individual with exceptional Membership Admin experience; to start asap for 6-8 weeks maybe longer. £16-18 an hour 30-31K Who will you be working for?Our Client is a Healthcare membership body - Providing leadership, setting professional standards, and facilitating Research. Located by London Bridge- Hybrid working What will you be doing?Reporting to the Membership Manager and as a member of the Finance and Membership team the Membership Assistant is required to prioritise their own day to day work within the overall priorities and timescales set.  They will refer complex problems or queries to the Membership Manager and Membership Officer, or other senior colleagues as appropriate.

  1. Process new applications for membership, both UK and Overseas.
  2. Act as the first point of call for all membership queries (telephone, email and writing), providing support, guidance and information.
  3. Deal with complaints from members in accordance with agreed procedures and in a timely manner.
  4. Collect and process members’ subscriptions, including updating membership records and issuing of receipts.
  5. Issue certificates of membership.
  6. Send forms and correspondence to new and existing members.
  7. Manage members’ data, ensuring it is up to date and correctly entered in the two databases.
  8. Develop supportive and informative working relationships with members and potential members.
What you need; 
  • Experience in a customer facing role and the ability to deliver high standards of customer service; 
  • Computer literate with experience of data input and strong keyboard skill
  • A methodical approach to work and the ability to pay close attention to detail, achieving high standards of accuracy and integrity
  • Excellent written and telephone communications skills
  • Able to prioritise your workload according to importance and urgency

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.