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- Telephone support: Answer incoming calls, direct calls, take messages in a professional manner, and act as a gatekeeper for the Managers.
- Deliveries support: Accept and direct deliveries, keep track of items for return, and ensure everyone is informed accordingly.
- Postage & Mailing: Receive and organize incoming mail, organize a courier upon request, take letters and parcels to the post office, and distribute post to each department on time.
- Reception support: Give a warm welcome to guests and visitors in the Reception area, assist visitors with sign-in and sign-out app, offer refreshments, set up meeting rooms in advance, and keep meeting rooms, reception, and pantry areas tidy at all times.
- Staff support: Book business travel & accommodation for Manager, online food shopping twice a week, place orders for staff’s Friday lunches, help out with organizing individual birthday cakes, and help out with organizing the group’s annual social events.
- Office support: Carry out regular stationery stock-taking & ordering, run inventory checks of food supplies and cleaning products, and regularly liaise with a cleaner.
- Reporting & Systems: Produce daily/weekly/monthly reports for the Director’s review & other senior staff members, and regularly use and administer Slack, Sign-in app, DropBox & other systems in place.
- Expense Management: Track and manage personal and professional expenses, and assist with preparing expense reports.
- Health and Wellness: Schedule and coordinate medical appointments
- Events Planning: Assist in organizing events, such as birthdays, anniversaries, and social gatherings.
- Schedule Management: Manage calendars, schedule meetings, and appointments
- Ad-hoc admin support
- Private PA Support
- Ideally but not essential previous experience as a Receptionist or Office Coordinator ideally within Hospitality
- Customer-focused, self-starter, helpful, proactive, well-organized, quick to learn with great attention to detail and excellent presentation.
- Excellent communication skills, and good knowledge of Outlook, Word, Excel, Slack, and Webex.
- Complimentary lunch on duty plus snacks & refreshments available in the office.
- 28 Days holiday each year, including bank holidays.
- Free access to on-site gym.
- Worldwide employee discount in rooms and F&B outlets across over 5,000 hotels.
- Hundreds of discounts to various entertainment and retail outlets.
- A lively and motivating work environment where you can continuously learn and develop yourself.
Monday to Friday 8am to 5pm - Half an hour lunch - Unpaid
