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- Prepare and process tenancy agreements, renewal documents, and compliance paperwork.
- Ensure all documentation meets current lettings legislation and company standards.
- Manage tenancy progression from offer to move-in, coordinating with tenants, landlords, and referencing providers.
- Oversee deposit registrations, deductions, and compliance with relevant regulations.
- Maintain accurate records on Reapit and Goodlord, ensuring data integrity and compliance.
- Liaise with contractors, landlords, and tenants to coordinate property maintenance and compliance checks.
- Provide high-level administrative support to the Director, including diary management, correspondence, and reporting.
- Coordinate meetings, prepare agendas, and manage confidential documentation.
- Assist in project management and implementation of company policies.
- Act as a key point of contact for internal and external stakeholders on behalf of the Director.
- Previous experience in lettings administration is essential.
- Strong working knowledge of Reapit and Goodlord.
- Excellent organisational and time-management skills.
- Strong attention to detail with the ability to manage multiple tasks efficiently.
- Excellent communication skills, both written and verbal.
- Ability to work independently while also being a strong team player.
- Knowledge of current lettings legislation and compliance requirements.
