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Support Administrator

Australasian Recruitment Company
Posted 3 days ago, valid for a month
Location

London, Greater London EC1R 0WX

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A permanent opportunity is available for a Support Administrator at a charity focused on the electrical, electronics, and energy sectors.
  • The role involves accurately recording client details, providing application support, managing financial administration, and supporting various welfare projects.
  • Candidates should have a minimum of 12 months of people-facing or office admin experience and be proficient in Microsoft 365.
  • The position is fully remote, with occasional travel to London required, and excellent verbal and written communication skills are essential.
  • Salary details were not provided in the job description.
SUPPORT ADMINISTRATORA great permanent opportunity as a Support Administrator for a fantastic charity working within the electrical, electronics and energy industries.  SUPPORT ADMINISTRATOR ROLE:
  • Accurately recording required client details in the database
  • Providing application support
  • Allocating cases to Case Managers
  • Respecting boundaries when offering general, basic, and regulated advice
  • Offering a non-judgemental and empathetic ear to callers
  • Managing financial administration and reconciliation
  • Respecting and meeting rigid deadlines
  • Supporting other projects carried out by the Welfare team, such as Wellbeing Talks, Health Calendar, and monthly newsletter composition
SUPPORT ADMINISTRATOR ESSENTIALS:
  • Minimum 12 months of people facing or office admin experience
  • Must be willing to work fully remote with the expectations of travelling to London as and when required
  • An excellent communicator, both verbal and written
  • Tech savvy being proficient with Microsoft 365
If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.