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- Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
- Work closely with Campaign Management representative to make sure the campaign is set up for success
- Work on reporting for the current book of business
- Work with Ad Ops team for escalation and technical troubleshooting (if necessary)
- Provide clients with necessary campaign performance including post-campaign wrap reports
- Navigate campaign escalations and prevent recurring issues
- Partner with aligned Agency Sales Partners and/or AM to understand client goals and objectives to deliver excellent customer service
- Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
- Partner with cross-functional teams on the production of custom creative assets
- Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities, and ad policies
- Contribute to monthly billing & invoicing process with clients and finance
- Establish good working relationships with clients and agency partners
- Cover the Account management team during the peak seasonal period
- 2-4 years of experience in Account Management, coordination and/or Sales Planning functions in the digital media industry, with a focus on video advertising
- Fluency in English and locally supported market language is required
- Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
- Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
- Excellent verbal and written communication skills
- Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
- Familiarity with Advertising Measurement Solution (Nielsen, ComScore, Kantar etc.) and Verification vendors like Integral Ad Science, DoubleVerify, etc.
