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TEMPORARY BEAUTY ADVISOR
LUXURY BEAUTY BRAND
WESTFIELD STATFORD CITY
THE CANDIDATE
- Previous experience in beauty & retail- minimum 3 months
- Understanding of fragrance, beauty & cosmetics
- Well presented
- Well spoken in English
- Able to manage stress, adaptable and flexibility
- Teamworking skills
- Problem solving skills, sense of neatness and accuracy
- Full- time available (all days of the week)
- Must be available immediately
RESPONSIBILITIES:
- Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction
- Is aligned to the style and to the Brand qualitative standards during the whole sales process and after- sales
- Cooperates with his/her colleagues in order to create a positive environment in the store and pays attention to his/her performance level
- Receives and displays the products according to the established procedures
- Constantly maintains a tidy working place according to the Company guidelines
SALES:
- Is responsible for the sales process following the company standards
- Provides and maintains a high level of customer service
- Manages commercial relations with clients in order to assure the highest level of satisfaction and enhancing each phase of the commercial relation
- Takes part in the store and department meeting
CLIENT MANAGEMENT AND CRM:
- Ensures the after-sales service with the same level of efficiency and care, in order to maintain the clients satisfaction and loyalty with the aim of promoting the Brand image
- Manages claims with the supervisor support
- Turns every touch point with customers into a positive situations, always promoting Brand image
- Communicates to the Management the collected information regarding clients
- Executes the follow up of clients’ requests
PRODUCT:
- Participates to all the product presentations (of all the product categories) done in the store
- Deeply knows all products of his/her category and is promptly updated on all the product categories present in the store
- Ensures the appropriate care (cleaning, cure, replacement, etc.) of the store
THE PACKAGE:
- Up to £13 per hour depending on experience (enhanced pay on Sundays & Bank holidays) + holiday pay + pension contributions
- Weekly pay Methods, with immediate start and flexible hours per week
- Opportunity to develop further and be considered for permanent opportunities
Group Video Interviews are being arranged immediately – please apply as soon as possible with your CV to be booked in.
360 Talent London are a boutique recruitment firm, specialising in the high end retail & ecommerce sector.
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