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Repairs Services Scheduler

Adecco
Posted 6 hours ago, valid for 21 days
Location

London, Greater London W5 2NH, England

Salary

£17.27 - £22.25 per day

Contract type

Part Time

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Sonic Summary

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  • The job title is Repairs Services Scheduler located in Ealing, West London, with a hybrid working arrangement of 3 days in the office and 2 days remote.
  • The pay rate is £17.27 PAYE or £22.25 Umbrella per hour for an initial 3-month contract, requiring 35 hours of work per week.
  • Candidates must have technical knowledge in key repairs and maintenance trades such as plumbing and carpentry, along with experience using Outlook and scheduling software like OHMS or Total Mobile.
  • The role involves planning daily work schedules for repairs operatives, liaising with various stakeholders, and ensuring high-quality service delivery.
  • Applicants should possess strong administrative skills and proven communication abilities, with a focus on customer service.

JOB TITLE: Repairs Services Scheduler
LOCATION: Ealing, West London, Hybrid working (3 days office, 2 days remote)
PAY RATE: 17.27 PAYE / 22.25 Umbrella per hour
START DATE: ASAP
DURATION/Hours: 3-month initial contract/ 35 hours a week
IR35 STATUS: Inside

Role purpose:

  • To plan the daily work schedule for the Repairs Service operatives.
  • To ensure resources are fully optimised to meet targets by controlling jobs, so they are completed within agreed timescales.
  • To support and work seamlessly with the Housing Repair Customer Service Assistants and the Business Support Team.
  • To liaise with residents, system administrators, operatives, supervisors and managers to provide detailed information to ensure a high quality of service.
  • To provide a repairs and maintenance service for all of the Council's dwellings and communal areas.

Duties:

  • Raising work orders collated from various sources.
  • Scheduling jobs for trades operatives, using Total Mobile data module.
  • Ordering materials for jobs.
  • Processing invoices for payment, closing work orders using OHMS and Business World
  • Maintaining databases and spread sheets

Knowledge, skills & experience:

  • Technical ability in the key repairs and maintenance trades (Plumbing, Carpentry, etc.) to enable effective scheduling of the tradesmen.
  • Experience with Outlook, OHMS/Total Mobile or Promaster.
  • Comprehensive knowledge of schedule of rates and work valuation methods.
  • Knowledge of health and safety, and equality and diversity issues.
  • Excellent administrative and ICT skills with evidence of competence in word-processing, spreadsheets, data inputting and file management.
  • Demonstrates a high standard of service to customers and colleagues and proven communication skills.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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