Car Park Team Leader RequiredUnity Recruitment are seeking a Car Park Team Leader for a very busy shopping centre based in West London.Working 42 hours per week - A combination of day and night shifts. 4 days on 4 days offJob purpose*Lead the Car Park Operative team to deliver excellent customer experience by supporting and role modelling best practice*To ensure the highest level of Health and Safety, car park operations, and team supervision is achieved and maintained*To successfully manage car park operations and traffic management both day-to-day and during exceptional events and high-volume seasonal activitiesPrincipal accountabilities*Lead your team to interact with guests as they enter and leave the car parks whilst demonstrating a positive, friendly, and welcoming approach*Supervise the day-to-day activities of a team of Customer Service Operatives, delivering regular 1-1 meetings and recognizing development opportunities*Providing detailed shift handovers and ensuring smooth shift-to-shift communication with Duty Managers and other Team Leaders*Ensure team members are coached and supported to deliver the highest standards of car park operations and customer service*Situational reactiveness to car park issues as and when they arise*Proactively learn about the Guest Service*Act as key support to Duty Managers and when required, support as acting Duty ManagerQualifications and experienceIdeally 1 years' relevant experience in Car Park or similar service environmentExperience in managing or supervising a teamCustomer focused, with a clear understanding of the customer journeyExcellent communication skills with the ability to manage challenging customer interactionsAble to create and maintain strong external and internal stakeholder relationshipsIf this Car Park Team Leader vacancy is of interest to you - then please apply today with your updated CV to or call Carly on ext 113 for further details.
Back to searchCar Park Supervisor
Unity Recruitment
Posted 16 days ago, valid for 10 days
London, Greater London W12 9JB, England
£25,000 - £35,000 per annum
Full Time
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Sonic Summary
- Unity Recruitment is seeking a Car Park Team Leader for a busy shopping centre in West London, offering a salary of £30,000 per year.
- The role requires a commitment of 42 hours per week, with a schedule of 4 days on and 4 days off, including both day and night shifts.
- Candidates should ideally have at least 1 year of relevant experience in a car park or similar service environment and experience in managing or supervising a team.
- Key responsibilities include leading the Car Park Operative team, ensuring high standards of health and safety, and providing excellent customer service.
- Applicants should possess excellent communication skills and the ability to manage challenging customer interactions while maintaining strong stakeholder relationships.
