- Drafting and serving Notices of Seeking Possession (NOSPs) and initiating legal proceedings.
- Producing regular Key Performance Indicator (KPI) reports.
- Strong understanding of social housing issues.
- Demonstrable knowledge of best practices in income management and debt collection.
- Comprehensive understanding of Housing and Welfare Benefits.
- Proficiency in using Excel spreadsheets and housing management software (e.g., Yardi, Landlord Portal for Universal Credit, and Landlord Portal for Housing Benefit software packages).
- Ability to use initiative when dealing with a wide variety of people.
- Strong working knowledge of legislation and regulatory requirements relevant to income management in both social housing and the private sector.
- Capability to manage a varied and busy workload, meeting targets and deadlines.
- High level of numeracy and literacy.
- Understanding of health and safety responsibilities, including lone working.
- Experience with Microsoft applications and computerized Housing Rents applications.
- Proven ability to build effective relationships with internal and external partners.
Back to searchHousing and Income Assistant - 6 month FTC
Red Personnel
Posted 10 hours ago, valid for 13 days
London, Greater London E10 6EJ, England
£24,000 - £28,800 per annum
Full Time
Employee Assistance
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Sonic Summary
- The Housing and Income Assistant position is a 6-month fixed-term contract with the possibility of extension or permanent placement thereafter.
- The salary for this role is £30,000 pro rata, and the working hours are full-time, Monday to Friday from 9:00 am to 5:30 pm.
- This fully office-based role is located in Stratford, East London, with no option for remote work.
- Candidates should have a strong understanding of social housing issues and demonstrable knowledge of best practices in income management and debt collection.
- The role requires proficiency in using Excel and housing management software, along with the ability to manage a busy workload and meet targets.
