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Exciting Opportunity: Operation Co-ordinator
As a consultant representing a leading logistics company, I am thrilled to present an exceptional opportunity for a Project Co-ordinator. This role is pivotal in maintaining operational excellence, high productivity, and customer satisfaction in import and export services.
Key Responsibilities:
- Manage multimodal transport operations (road, sea, air, warehousing, out of gauge cargo)
- Accept and process orders with precision
- Consult, plan, and schedule operations
- Make informed service decisions and provide ad hoc quotations
- Control and report on urgent deliveries
- Follow up on customs clearance and ensure timely delivery
- Open files and arrange pick-ups
- Book direct/back-to-back shipments with carriers
- Handle customer inquiries and operational job costing
- Notify customers of arrivals and coordinate transit shipments
- Act on customer instructions promptly
- Collaborate with customs subcontractors and evaluate their performance
- Maintain LINK and provide track & trace information
- Manage irregularities within your scope
- Control temporary import/export files and submit necessary documentation
- Uphold standard operational processes and ensure customer satisfaction
- Support sales with forwarding/logistic expertise
- Drive operational excellence and initiate corrective measures
- Utilize operation enabling applications effectively
Ideal Candidate Profile:
- Strong functional forwarding know-how (air/logistics/SCM), preferably in projects related to Oil & Gas, mining, and energy sectors
- Comprehensive toolbox and product knowledge
- Strategic understanding of our products and services
- Excellent communication and interpersonal skills
- Customer-oriented mindset
- Operational industry experience is preferred, especially in the logistics sector
- International working experience is a plus
- Fluent in English
Why This Role?
- Join a team that values operational excellence and customer satisfaction
- Work in a dynamic and supportive environment
- Opportunities for professional growth and development
If this sounds like YOU - do not hesitate and click APPLY today!!!
