- Achieve an annual new business growth target from a portfolio of Major Accounts across the core market sectors.
- Retain and secure the pool of business in Majors to ensure a strong foundation for growth in the future.
- Create innovative, strategic development plans for customer ensuring they add value for the customer and satisfy PHS Commercial requirements.
- Work with the other management heads and MCAM’s to implement a tiered approach to understand client organisations and build strong working partnerships across all areas of the business.
- Create and develop supporting procedures and reporting that add value to the customer and PHS.
- Set the standards for effectiveness, efficiency and quality of sales and account management activity to maximise return especially regarding all levels of contract and framework agreements.
- Work closely across internal functions to ensure a single, joined up approach is in place so that customers experience the best and most appropriate level of support and service.
- Drive a performance culture through regularly and consistently measuring and managing performance against sales plan and KPI’s
- Always looking to improve the Sales Process and ways of working.
- Lead and involve people in process improvements.
- Facilitate change whilst manging the impact on performance.
- Lead by example
- Drive an energetic and positive working environment where people feel they can be the best they can be.
- Someone who has high energy and pace
- An experienced leader.
- An enthusiastic and innovative people manager with a proven history of operating within sales and service B2B environment (service or consumables) at a senior level.
- High professional and personal standards.
- A commercially savvy analytical thinker.
- Can be decisive and resilient.
- Someone who can challenge respectfully, constructively, and effectively.
- Competitive salary + management bonus.
- Company car or car allowance.
- Phone, laptop, and kit to work effectively from home and on the road.
- Pension scheme.
- Reward Gateway Discount – savings from over 800 retailers
- Buy and sell holiday scheme.
- Enhanced maternity and family friendly leave.
- Full induction training and great opportunities for professional development.