Business Analyst | Hybrid | London - Drive eCommerce Success with a Leading Agency

Are you a detail-oriented Business Analyst with a passion for eCommerce and digital transformation? Join a dynamic, fast-growing agency working with top-tier brands in fashion, luxury, and homeware. This is your chance to make an impact, delivering innovative solutions that shape the future of online retail.

Why Join?

Career Growth - Be part of a rapidly expanding company with clear professional development pathways.
Hybrid Working - Enjoy a mix of remote work and a stylish office near Tower Bridge.
Vibrant Culture - Regular team lunches, quarterly socials, and a 'Work from Anywhere’ scheme (up to four weeks abroad per year)
Great Benefits - 24 days annual leave + bank holidays + your birthday off!

Your Role As a Business Analyst:

You’ll collaborate with Project Managers, Senior Business Analysts, and cross-functional teams to drive eCommerce website builds from concept to completion. This role offers variety, creativity, and the chance to work with some of the most exciting brands in the industry.

Key Responsibilities:

Gather, refine, and document client business requirements, providing expert guidance on best practices.
Translate client briefs into clear user stories with defined acceptance criteria.
Collaborate with development, design, and marketing teams to ensure project success.
Lead backlog refinement, sprint demos, and technical workshops.
Design practical, scalable solutions to meet client needs.

What We’re Looking For:

Strong analytical and problem-solving skills.
Experience with eCommerce platforms (Magento 2, BigCommerce, Shopify, etc.).
Familiarity with APIs (SOAP, REST, GraphQL) and tools like Postman.
Knowledge of Agile methodologies (Scrum) and digital marketing systems.
Proficiency in Excel and web analytics tools (e.g., GoogleAnalytics).
Excellent communication skills and ability to manage multiple priorities.

Who You Are:

You’re a proactive, detail-oriented professional who thrives in a fast-paced environment. Passionate about eCommerce, you enjoy solving complex challenges and collaborating with teams to deliver outstanding results.Our Commitment to Inclusion

We embrace diversity and encourage applications from all backgrounds, including women, POC, LGBTQ+, and individuals of all abilities. Our goal is to drive positive change in STEM and create a more inclusive industry.

Ready to Take the Next Step?

Don’t miss this opportunity to grow your career with a forward-thinking agency. Apply now!