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D365 CE Business Analyst

D365 CE Business Analyst

Nigel Frank International

Posted 21 hours ago, valid for 25 days

London, Greater London EC1R 0WX

Full Time

Life Insurance

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Sonic Summary

This is a Senior D365 CE Business Analyst position with a leading Dynamics 365 CRM End User offering a flexible, hybrid work environment.
The role involves collaborating with stakeholders to identify business needs, conducting gap analysis, and documenting functional requirements.
Candidates should have a proven track record in end-to-end D365 CRM projects, along with experience in business process analysis and solution design.
The position requires a starting salary of up to £75,000, depending on experience, and may involve occasional travel across Europe.
Additional benefits include life assurance, enhanced pension contributions, and a supportive working model.

Job DescriptionExcellent opportunity for a Senior D365 CE Business Analyst to join a Dynamics 365 CRM End User who are market leaders in their sector.This flexible, Hybrid role provides the successful applicant the opportunity to play a pivotal role in their Dynamics CRM projects. This role may also require occasional travel across Europe to client site.

Role & Responsibilities

Work closely with stakeholders to understand business needs, identifying challenges and defining functional requirements
Convert business needs into clear, detailed documentation such as user stories, business process flows and specifications.
Lead gap analysis to assess current business process and suggest suitable resolutions.
Configure and customise the apps where necessary
Lead workshops & meetings with stakeholders to provide expert advice on D365 CE solutions.

Skills & Qualifications

Proven track record working on end-to-end D365 CRM Projects
Excellent understanding of Dynamics 365 CRM and its core modules - experience with Field Service would be advantageous but not essential.
Experience in business process analysis, requirement gather and solution design.
Knowledge of reporting tools such as Power BI and SQL.

Benefits

Starting Salary - up to £75k (dependant on experience).
Flexible, hybrid working model.
Life assurance, enhanced pension contribution and much more!

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