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Job Overview:
The ideal candidate will have a strong background in residential property sales, exceptional leadership skills, and a passion for providing top-tier service to clients. As Sales Manager, you will be responsible for managing day-to-day sales operations, driving team performance, developing sales strategies, and ensuring targets are met.
Key Responsibilities:
Team Leadership: Lead, motivate, and manage a team of estate agents to achieve individual and team sales targets. Provide regular coaching, training, and development to ensure the team’s ongoing success.
Sales Strategy & Performance: Develop and implement effective sales strategies to drive business growth and achieve sales goals. Monitor team performance and provide feedback to ensure targets are met or exceeded.
Sales: Negotiate and close sales deals, ensuring a high level of customer satisfaction.
Client Relationships: Build and maintain strong relationships with new and existing clients. Ensure an excellent level of service to all clients, addressing their needs and concerns throughout the buying and selling process.
Market Knowledge: Stay up-to-date with market trends, property values, and local competitor activities. Use this knowledge to advise clients and help the sales team navigate the market effectively.
Property Valuations & Listings: Oversee property valuations, pricing, and listings. Ensure the team’s listings are accurately represented and marketed across appropriate platforms.
Sales Administration: Oversee the administrative aspects of the sales process, including offer negotiations, contract preparation, and managing the sales pipeline.
Reporting & Analysis: Monitor sales performance metrics and generate regular reports for senior management. Analyse sales trends and identify opportunities for improvement.
Compliance & Legal: Ensure all sales activities comply with relevant regulations, company policies, and legal requirements. Maintain a high level of professional conduct and ethical standards at all times.
Customer Satisfaction: Drive customer satisfaction by ensuring the team provides an exceptional level of service to clients from start to finish.
Key Skills & Qualifications:
- Proven experience in residential property sales, with a strong track record of achieving sales targets.
- Previous experience managing or leading a team in a sales-driven environment.
- Exceptional communication and interpersonal skills, with the ability to build relationships with clients and team members alike.
- Strong leadership abilities, with experience in training, mentoring, and motivating sales teams.
- In-depth knowledge of the local property market and property valuation processes.
- Strong negotiation skills and the ability to close sales effectively.
- Familiarity with property CRM systems and sales software.
- Excellent organisational and time-management skills.
- A proactive, target-driven approach with a strong focus on results.
Desirable Skills:
- Experience in a high-volume sales environment.
- Relevant qualifications in property management, estate agency or sales/business management
- Understanding of digital marketing strategies for property listings.
- Experience in and knowledge of estate agency marketing strategies
