- Maintain an audit trail of decisions, assumptions, and outstanding questions.
- Assist in identifying, evaluating, and tracking business benefits.
- Collaborate to inform roadmap outcomes and key project transitions.
- Support business leaders in delivering customer-centric solutions.
- Work with business change teams to identify and remove adoption barriers.
- Engage with digital suppliers to support solution development and integration.
- Agile Working: Ability to assess and recommend best processes or delivery methods, measure and evaluate outcomes, and manage MVPs, sprints, and scope effectively.
- Business Analysis: Conduct investigative work on issues and opportunities in existing and new services; collect and analyze data to create actionable recommendations for improvement.
- Business Improvement Process: Skilled in analyzing current services and processes to identify and implement optimization opportunities, with experience in gap analysis and requirements gathering.
- Business Modelling: Proficient in modeling complex, multi-functional situations, with the ability to communicate insights and results clearly to senior stakeholders.