Team Manager

Servol Community Services have an exciting opportunity for a Team Manager - Mental Health to join the team working flexibly across four residential units in the South London area (Wandsworth & Richmond boroughs). 

Salary: £36,506.14 per year, plus some fantastic benefits including retail discounts, ongoing career development and free eye tests.

Contracted hours per week: 37.5, working 5 days a week across a 7 day rota including evenings, weekends and bank holidays.

Servol Community Services is an established charity which provides high quality accommodation & support for adults living with enduring mental health conditions. Our purpose is to help people on their journey to mental wellness, purpose, and independence. Supported housing provides crucial help to some of the most vulnerable people and can have an enormous positive impact on an individual’s quality of life: from their physical and mental health to their engagement with the community. As an organisation we are continually improving encouraging our teams to succeed and always looking for new ways we can help those we support to reach their goals.

About the role:

As our Team Manager, you will be fully involved in the day-to-day management of our services working across all London service delivery sites. As Team Manager you will lead and develop the competence of direct reports. Your focus will be housing management to ensure that the services deliver on quality and financial targets.

Key responsibilities of our Team Manager:

• Lead and motivate your team to ensure the championing of and maintenance of a positive local culture.
• Deliver effective supervision, appraisal and team meetings with staff.
• Participate in staff recruitment & induction, ensuring that the probation period for all new staff is rewarding, effective and managed robustly.
• Be responsible for the personal development of staff, identifying high performers and feeding into the organisation’s succession plans.
• Be responsible for managing poor/under performance appropriately with support from HR Manager.
• Ensure that Key Performance Indicators required as part of the Contract are met and recorded correctly.
• Participate in/monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with our service user's needs.
• Deliver awareness sessions on a range of topics for all service delivery staff

This is not an exhaustive list of the required duties.

Skills/experience/personal qualities required for our Team Manager? vacancy??????:

• Level 3 qualification in Health & Social Care
• Line manager/leadership qualification
• Proven and demonstrable experience of leading/developing the skills, knowledge and experience of a team within a health and social care environment.
• Strong verbal and written skills and ability to convey information clearly.
• Ability to demonstrate practical experience of IT systems and email.
• A working understanding of legislation and procedures for the protection of vulnerable adults.
• An understanding of Health and Safety and risk management issues & reporting.
• Calm and resilient, does not let emotion adversely affect them or obscure their judgement.
• A practical and logical mind for problem solving.
• Thrives on change and enjoys dynamic diverse environments.

If you feel that you have the skills and experience required to become our Team Manager please click ‘apply’ today – we would love to hear from you.