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Workplace Facilities Coordinator, London, £35,000 plus excellent benefits to include and annual bonus
Monday - Friday,40 - Hours, various shifts between 7am - 7pm
Our client is looking for a Facilities Coordinator who is going to have a positive impact on the internal working environment. The role will provide a concierge style support to company staff, taking accountability for the company stakeholders and all working areas within their domain, which will be within the internal office space. This role will also work closely with the guest services team to ensure a seamless experience for the employees and their guests using the environment. They will also be a key point of contact for all users of the space and have in-depth knowledge of working practices and activities within the areas to provide functional and strategic support, serving as a coordination point for everyday tasks to the business.
Main duties and responsibilities
- Meet and greet clients upon arrival providing first class guest service
- Carry out regular checks of all working areas, responsibility for the cleanliness of all meeting rooms, collaboration areas and bookable spaces
- Reporting any leaks / scrapes on walls, general maintenance of areas
- Carrying out floor works checking that all areas are kept to a high standard. This includes ownership of the communal areas, ensuring that the business centre area, break out areas are kept to a high standard
- Liaise efficiently with the facilities and IT team ensuring that all facility helpdesk enquires are dealt with promptly, documenting the tickets and keeping the client informed of progress
- Assist as required with office moves / desk moves
- Keep an accurate record of all checks including appropriate information such as occupancy, usage of resources
- Taking care of post ensuring all letters, packages reach their destination
- Awareness of health and safety and security procedures and legislation
- Managing emails/ telephone calls
- Assist the guest services team with the communal areas - they run a program of pop-up events throughout the year so assistance with the set up of this is essential
Requirements for the role
- Knowledge and experience of working within a corporate environment as a workplace coordinator
- Experience of delivering 5* service in a customer focused environment
- A warm demeanour and desire to collaborate with others is key - a one team approach working closely with the guest services team
- IT literacy is essential, plus excellent communication skills
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
