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Facilities Helpdesk Coordinator

Catch 22
Posted 8 hours ago, valid for a month
Location

London, Greater London EC1R 0WX

Salary

£32,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client, a national Facilities Management organisation, is seeking a Facilities Administrator for their onsite team in Central London.
  • The role involves handling incoming calls and queries to ensure a 5-star service is consistently delivered.
  • Key responsibilities include logging jobs on the CAFM System, assigning engineers, managing invoices, and producing reports.
  • The ideal candidate should have a minimum of 2 years of experience in a Facilities Administration or Helpdesk role.
  • The position offers a salary of up to £32,000 per annum along with additional benefits, including career development opportunities.

Our client, a national Facilities Management organisation, are currently on the search for a Facilities Administrator to join the dynamic onsite team at one of their key accounts in Central London.

The suitable candidate will handle incoming calls and queries ensuring that 5* service is delivered at all times. 

Key responsibilities:

  • Logging and creating new jobs on the CAFM System
  • Assigning the appropriate engineer or team member
  • Communicating with the client and keeping them updated
  • Invoice Management 
  • Producing reports
  • Communicating with Stakeholders
  • Delivering 5* service at all tmes

The ideal candidate will have minimum 2 years within a Facilities Administration position/ Facilities Helpdesk team. Due to the nature of the position, you will have strong communication skills and be able to priortise your work.

Our client is offering a salary up to £32,000 per annum plus other benefits which includes career development opportunities.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.