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Our Client is a leading events company specialisng in organizing industry-specific conferences. They bring together professionals, experts, and innovators from various fields to share knowledge, network, and drive industry progress. As they gear up for their upcoming conferences, we are looking for a dynamic and enthusiastic Telemarketing Representative to join their team on a temporary basis.
Role Overview:As a Temporary Telemarketing Representative, your primary responsibility will be to contact delegates who have shown interest in our conferences via websites or telephone enquiries. Your role will involve providing detailed information about the events, answering any queries, and assisting with the registration process. This is a fantastic opportunity to gain experience in event marketing and customer engagement within a dynamic and fast-paced environment.
Key Responsibilities:Contact delegates who have enquired about conferences through the website.Provide detailed information about the upcoming events, including schedules, speakers, and benefits.Answer any questions or concerns delegates may have regarding the conferences.Assist delegates with the registration process and ensure they have all necessary information.Maintain accurate and up-to-date records of interactions and follow-ups in our CRM system.Collaborate with the events team to ensure seamless communication and delegate satisfaction.
Requirements:Excellent communication and interpersonal skills.Previous experience in telemarketing, customer service, or a related field is preferred.Ability to work independently and manage time effectively.Strong attention to detail and organizational skills.Comfortable using CRM software and other computer applications.Positive attitude, enthusiasm, and a willingness to learn.
Please note:As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
