Service Charge Analyst

Service Charge Analyst (Temporary Contract)

Contract: 12-week initial contract, with potential for extension or permanent
Working Arrangement: Hybrid - 3 days in the office
Pay Rate: 20.88 per hour PAYE or 27.45 per hour Umbrella

About the Role:
We are seeking a highly organised and analytical Service Charge Analyst to join a well-respected housing association on a temporary basis. This role offers an initial 12-week contract with the possibility of extension or transitioning into a permanent position. You will play a key role in the service charge actuals and budget-setting process by producing detailed financial analysis, resolving exceptions, and liaising with internal stakeholders.

Key Responsibilities:
- Produce thorough analysis of actual expenditure and estimate future costs for service charge budgets.
- Calculate provisions for replacement and refurbishment requirements.
- Review and verify contracts and allocate costs to the correct schemes.
- Resolve any exceptions within schemes and monitor spend variances.
- Investigate and resolve issues related to invoice coding, apportionment, and the accuracy of logged data.
- Liaise with internal stakeholders to gather supporting documentation, such as invoices and contracts.
- Check the integrity of account data and analyse variances, ensuring accurate statements are prepared and approved.
- Use multiple systems to extract budget and actual data.
- Respond to customer enquiries, investigating and escalating issues using case management techniques.

Requirements:
- Experience in service charge analysis, ideally within housing associations or property management.
- Strong financial and data analysis skills, with the ability to monitor and resolve budget variances.
- Excellent attention to detail, particularly with contract checking and cost allocation.
- Good communication skills for liaising with internal stakeholders and handling customer enquiries.
- Ability to navigate and work across multiple financial systems.

Why Join?
- Hybrid working for better work-life balance.
- Opportunity for the role to be extended or become permanent.
- Competitive hourly rates: 20.88 PAYE or 27.45 Umbrella.
- Be part of a team that directly contributes to providing vital housing services.

Apply Now:
If you have strong analytical skills and experience in service charge analysis, this could be a great opportunity to make a real impact in a dynamic housing association.