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Service Desk Analyst – 2 Month Contract – Immediate Start – Inside IR35 – London
VIQU has partnered with an organisation based in London, who are seeking a Service Desk Analyst to provide 1st and 2nd Line BAU Support.
The successful Service Desk Analyst will join a busy team, providing both remote and onsite support to a large user base. Â
Please note that this role will require you to be onsite in Central London 5 days per week.
Role responsibilities for the Service Desk Analyst:
- Provide 1st and 2nd Line support on the Service Desk
- Troubleshooting and solving hardware & software issues, escalating where necessary
- Provide excellent customer service both remotely and deskside
Key Skills and experience:
- Experience as a Service Desk Analyst / within 1st and 2nd Line Support
- Windows 10 / 11 Administration and Support
- Experience supporting MacOS would be beneficial
- Experience supporting Dell hardware
- Experience supporting Microsoft 365, Exchange, OneDrive
- Experience with Azure, Azure AD
- Microsoft Intune
- Excellent diagnostic and resolution skills
- Excellent customer service skills
- Understanding of ITIL
Role details:
- Job role: Service Desk Analyst
- Job type: Contract
- Duration: 2 month contract – running till the end of 2024
- Rate: £180 - £200 per day
- IR35 status: Inside IR35
- Location: Fully onsite in Central London Â
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone, by exploring the VIQU IT Recruitment website.
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