Contact Centre Team LeaderWe are looking for an experienced Team Leader to join our client based in the local area.Leading a team of 10-15 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team.
The individual will have the following experience:
- Proven telephony experience
- Team Leader experience
- Performance Management
- Disciplinary management
- Investigations
- Recruitment
- Coaching & Training
- Change management
- Motivational
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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.