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Are you a proactive, organized professional with a thirst for knowledge and a "can-do" attitude?
If you're passionate about delivering exceptional client service, building relationships, and are ready to thrive in a dynamic, fast-paced environment, this role is your next big step.
About the Role
As the Client Retention Business Development Manager, you'll be at the heart of a mission to exceed client expectations and retain expanding client base across the UK. Working closely with Retention Business Sales Consultants, you'll drive success through contract renewals, upselling, and renegotiations to provide real solutions and unmatched service.
What's in it for You?
- Uncapped Earnings: Competitive base salary plus a commission structure that rewards your hard work and dedication.
- High-Impact Role: Your performance directly influences our client relationships and retention rates, with opportunities to earn significant bonuses.
- Growth & Development: From mentorship opportunities to hands-on experience with high-profile clients, we're committed to supporting your career development.
Your Key Responsibilities
- Build and maintain long-term client relationships, meeting with clients to discuss renewals, solutions, and opportunities for growth (at least 3 meetings per day).
- Achieve client retention targets by renewing contracts, renegotiating terms, and handling any issues that arise.
- Actively work with credit control to manage at-risk accounts and ensure debtors are up to date.
- Mentor Business Sales Consultants and share your expertise to enhance team performance.
An Ideal Candidate Brings:
- A positive, collaborative attitude with the ability to thrive both independently and within a team.
- A background in sales and customer service with strong communication and time-management skills.
- A solutions-oriented mindset with the flexibility and focus needed to handle complex client scenarios.
What's on the offer:
- Free on-site Gym membership
- Your birthday off paid
- Great office location in London
- 5-minute walk from the river
- Café with 360 views of London
- Career Pathways
- Loyalty scheme for holidays
- Fantastic transport links
- Bank Holidays off and no weekend work
Be part of a vibrant, fast-growing organization where your contributions make a difference daily. With training, development, and a team-first atmosphere, we're dedicated to helping you grow alongside us.
Ready to take the next step in your career? Apply today and become part of a team that values your growth and rewards your success!
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