Kiosk Manager

Kiosk Manager - £23,000 - £25,000 - Westfield, Stratford and White City

The Role

Are you ready to lead a team and drive sales growth in a dynamic retail environment? Do you have the skills and experience to manage and inspire a team while ensuring exceptional customer service? Beard Surgeon is looking for a dedicated Kiosk Manager to oversee our new kiosks across the UK.

In this role, you’ll be at the forefront of our brand, overseeing the day-to-day operations of our kiosks. You’ll be responsible for creating a fantastic customer experience, motivating your team, and hitting sales targets.

Note: The role is based at Beard Surgeon kiosk locations. Westfield, Stratford and White City.

If you’re ready to take on this exciting challenge, we’d love to hear from you. Apply today!

Key Responsibilities:

• Develop and implement strategies to achieve sales targets and boost profitability.
• Support sales activities and motivate the team to meet and exceed goals.
• Oversee recruitment, training, and development of kiosk staff.
• Monitor sales performance and make data-driven decisions to enhance results.
• Manage budgets and control costs to meet financial objectives.
• Address and resolve escalated customer complaints effectively.
• Foster a positive work environment and encourage team collaboration.
• Prepare and present performance reports to senior leadership.

The Company

Beard Surgeon offers a range of natural, nourishing products enriched with ingredients that repair and activate hair follicles, promoting accelerated hair growth. Their scented oils provide a smooth, soft, and shiny beard, making customers stand out. They are known for being the top choice for scented hair and beard oils with worldwide delivery.

Benefits:

• Competitive salary starting at £23,000, rising to £25,000 after a successful 3-month probation.
• Performance bonus scheme (2-5% of kiosk revenue) and up to 10% personal bonus.
• Opportunity to become a franchise owner.
• Work from home one day per week.
• Flexible working schedule, including rotating weekend shifts.

The Person

• Preferably holds a degree in business or retail management.
• At least 2 years of experience in a retail management role.
• Demonstrated leadership and organisational abilities.
• Strong communication and problem-solving skills.
• Proven success in meeting sales targets and managing budgets.
• Flexible to travel between kiosks and work varied hours, including weekends.
• Comfortable standing for long periods.