Supporter Engagement Manager

A leading charity organisation are looking for an enthusiastic and proactive Supporter Engagement Manager to join their growing team.

You will play a pivotal role in shaping the engagement strategies to cultivate relationships with valued Christian supporters.Reporting to the Director of Marketing and Communications, you will be responsible for developing and overseeing engagement with current and potential supporters in order to increase prayer, giving, and church engagement, and to support the wider team objectives to increase occupancy in care homes and housing schemes.You will manage the Supporter Engagement Co-ordinator, ensuring seamless coordination and execution of our supporter-centric initiatives.

Key Responsibilities

• Develop and implement a comprehensive supporter engagement strategy to bolster supporter base and enhance engagement levels.
• Curate a tailored stewardship journey for major donors and legacy pledges, providing personalised communications and resources to foster continued support.
• Oversee the management of the supporter database/CRM, ensuring compliance with GDPR and all relevant legislation.
• Utilise data analytics to design targeted campaigns and initiatives aimed at expanding the supporter network across various channels and touchpoints.
• Lead church engagement efforts, forging and nurturing connections with local and national churches and networks.
• Collaborate with our Activities and Community Engagement (ACE) Facilitators to enhance engagement within care homes and housing schemes.
• Drive regular prayer communications, fostering a culture of prayer support through various platforms including the online Prayer Wall.
• Organise and lead supporter-facing events such as exhibitions and conferences to facilitate meaningful interactions with existing and prospective supporters.
• Stay abreast of industry trends and share insights with internal teams to inform strategic decision-making.

About You

• Minimum of three years of experience in the charity or third sector.
• Proven track record in supporter engagement and database management.
• Familiarity with fundraising functions and project management.
• Exceptional organisational skills with the ability to prioritise tasks and meet deadlines.
• Strong proficiency in written and verbal communication.
• Innovative thinker with a proactive approach to problem-solving.
• Team player with a reliable and detail-oriented work ethic.

Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

If you are interested, please make your application below today, or contact Tom Place at Reed Marketing – Farringdon.