Building Surveyor

Goodman Masson are currently working with a Housing Association in London to recruit for an interim Building Surveyor.

Pay Rate: 35 - 40 per hour Umbrella

Job Title: Building Surveyor
Location: London

About the Role

We are looking for an experienced and proactive Building Surveyor to ensure the efficient delivery of high-quality maintenance services. You will be responsible for overseeing contractors, ensuring compliance with regulatory standards, and providing expert technical advice on complex repair issues. This role is key in maintaining customer satisfaction, managing budgets effectively, and enhancing the overall repair and maintenance strategy.

Key Responsibilities

Leadership & Collaboration

• Support the recruitment, induction, and development of new team members.
• Motivate and lead colleagues, fostering a culture of collaboration and high performance.
• Stay updated on industry developments and share best practices across the organisation.

Repairs & Maintenance Oversight

• Manage and monitor contractors to ensure timely, safe, and high-quality repair services that offer value for money.
• Conduct pre- and post-inspections to uphold service standards and identify improvement areas.
• Ensure repairs are completed within agreed timescales while resolving disputes efficiently.
• Handle disrepair cases and Housing Health and Safety Rating System (HHSRS) claims, mitigating financial risks and ensuring swift resolution.
• Investigate customer complaints, identify root causes, and implement measures to prevent recurrence.
• Engage with residents to gather feedback and explore opportunities for service improvements.
• Provide expert technical advice on maintenance, repair, and construction issues.
• Contribute to the development and implementation of maintenance policies and strategies.
• Work closely with contractors and procurement teams to enhance service efficiency.
• Stay compliant with industry regulations and best practices.
• Participate in emergency and out-of-hours response arrangements.
• Analyse repair data to identify trends, inform future investment planning, and drive continuous improvement.

Financial & Budget Management

• Oversee the responsive repairs budget, ensuring optimal spending aligned with long-term maintenance goals.
• Approve repair works within financial thresholds and assess when planned maintenance is more appropriate.
• Ensure timely processing of insurance claims and tenant recharges.

Stakeholder Engagement & Communication

• Work closely with investment surveyors to ensure a whole-life approach to property maintenance.
• Collaborate with internal teams and frontline staff to deliver a seamless customer experience.
• Ensure residents are consulted on service performance, specifications, and improvements.

Person Specification

Qualifications & Experience

Essential:

• Significant experience in housing, construction, or property maintenance.
• Degree or HND qualification (or equivalent) in a relevant field.
• Proven ability to manage contractors for responsive and void maintenance services.
• Strong understanding of legal and regulatory frameworks for property maintenance.
• In-depth knowledge of the Homes (Fitness for Human Habitation) Act and disrepair obligations.
• Sound technical expertise in construction, maintenance, and repair services.

Skills & Attributes

• Passionate about delivering high-quality customer service.
• Strong problem-solving skills with the ability to manage complex repair issues.
• Ability to work effectively under pressure and manage multiple priorities.
• Self-motivated, organised, and able to work independently or within a team.

If this role is of interest, please email over your CV to (url removed)

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.