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A global finance provider is looking to hire a dedicated Customer Service Executive (Dutch & English speaking). The ideal candidate will provide exceptional support to the clients, ensuring a positive experience while resolving inquiries and issues efficiently.
Client Details
A global finance provider is looking to hire a dedicated Customer Service Executive (Dutch & English speaking). The ideal candidate will provide exceptional support to the clients, ensuring a positive experience while resolving inquiries and issues efficiently.
Description
Key responsibilities:
- Answering inbound calls and addressing customers' inquiries in both Dutch and English
- Providing accurate information about products and services
- Staying updated on product knowledge and company policies
- Building and maintaining strong customer relationships
- Handling complaints and ensuring customer satisfaction
- Reporting on customer feedback to improve products and services
Profile
A successful Customer Service Executive should have:
- Fluent in Dutch and English
- Previous experience in a customer service role is preferred.
- Strong communication and interpersonal skills.
- Problem-solving abilities and a customer-oriented mindset.
- Confidence in working independently and as part of a team.
- Flexibility to work on Saturday occasionally
Job Offer
Offers:
- A competitive salary range of 27,500 - 33,000
- A supportive and friendly working team
- Private Medical insurance
- Enhanced Maternity and Paternity Leave
- Free Gym
- Modern office and excellent office location
