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Castlefield Recruitment is proud to be partnering with London Central and West (LCW) to appoint a Head of Clinical Services on permanent basis
Accountable to: Medical Director
Based at: St Charles Centre for Health & Wellbeing, W106DZ (Required to travel across LCW sites to carry out role requirements, expenses covered from base)
Core Hours: 37.5 hours per week (Hybrid working supported)
Salary: Up to £75,000
Application Deadline is Sunday 16th March 2025
Job Summary:
The Head of Clinical Services is responsible for providing professional strategic leadership and direction to nurses and Allied Health Professionals (AHP), including paramedics, Advanced Nurse practitioners, Emergency Nurse Practitioners and pharmacists. The post will have oversight across all LCW services which include the Clinical Assessment Service, Out of Hours Services, Urgent Treatment Centres and planned care services. The post holder will have autonomy over their team and will report to the Medical Director who has overall responsibility for the clinical delivery of services. The postholder will have responsibility for safeguarding adult and children, infection prevention and control and responsibility for the lead EP at the West Middlesex Urgent Treatment Centre.
Role Responsibilities:
Strategic
- Development and delivery of an AHP strategy for paramedics, nurses and pharmacists
- Build and develop our AHP workforce ensuring we drive productive models of care
- To contribute, and where appropriate lead, on behalf of LCW, the implementation of relevant national and regional policy
- Lead on clinical policy development in key interdisciplinary areas, in relation to clinical governance, quality and patient safety
- Provide professional leadership to the Clinical Leadership Team nursing, AHP workforce, motivating the workforce at all levels and developing a cohesive, supporting team environment
- Represent nursing and AHP on all the relevant sub-committees across the health economy where the organisation has representation and ensure that the strategic view across all care settings is accurately presented
Service Delivery
- Responsible for ensuring high clinical performance in our portfolio of services ensuring services are working effectively and efficiently
- Accountable for clinical delivery, attaining excellent standards of patient care in a clear framework for service delivery
- The post holder will be required to be part of LCWs rota for the delivery of some clinical sessions across our range of services
- To play an active role in quality and safety to ensure the safe provision of care across the organisation
- To work with the Deputy Medical Director and Head of Clinical Governance to ensure reports for internal and external assurance meetings/committees are completed and presented
- Responsible for the Safeguarding function ensuring compliance with regulations and policy
- Responsible for Infection Prevention and control across all services; to be assured by leads that IP&C training is undertaken and regular audits to meet requirements and LCW standards
- To ensure comprehensive provision of education and practice development for clinical staff including oversight of mandatory training and other programmes of in-house education across all staff disciplines
Workforce and People management
- Provide visible and accessible site leadership creating a climate where individuals understand their roles and responsibilities and people are empowered to be effective in their role
- Delivery of a culture of learning, coaching, patient safety
- To co-ordinate recruitment, retention and redesign activities in order to maximise utilisation of skills and knowledge and reduce vacancies
- To identify and address new legislative and advisory requirements as they emerge
- Establish systems and processes that assure verification of registration and revalidation
Financial sustainability
- Promote financial sustainability and productive working with all clinical staff in LCW
- Work with Head of Urgent and Primary Care to ensure services are working at optimal level in a cohesive way
- Lead on business case assessments and creation of credible cases for investment for clinical service developments
- Ensure the clinical delivery team costs are within financial budget
- To lead our AHP workforce which comprises of ACPs, Emergency Practitioners, Triage Nurses, Paramedics, Pharmacists.
Clinical work
- Clinical work: Must be an active practitioner on the NMC/HCPC register
- Work in LCW services where suitable once a month with a spread over 12 months
- Shadow clinical services where not suitable to work once a quarter
- Take part of the clinical on call rota - 1 in 4 or 5 weeks
Person Specification:
Qualifications:
- Masters Degree or equivalent qualification - Mandatory
- Active practitioner on the NMC/HCPC register - Mandatory
- Management or postgraduate qualification or experience - Desirable
- NHS Leadership course - Desirable
Experience:
- Minimum 3 years experience post qualification within Urgent or Primary Care
- Evidence of holding senior Leadership position in a healthcare organisation - primary care, urgent care
- (Desirable) Proven track record of operating and leading at a senior level of an SME or Divisional level of a large organisation with P/L and or Budget responsibilities
- Experience of partnership/collaborative working across different providers or agencies as a prime or Subcontractor
- Experience of developing and implementing productivity plans to deliver sustainable competitive advantage
- Experience of Corporate Governance and Risk Management
- Leadership experience within a complex organisation
- Extensive experience of delivering presentations to large groups of stakeholders, in often pressured and politically sensitive environments
Please note that direct approaches and speculative CV's will be directed to Castlefield Recruitment to be included in the recruitment process.
