Interim Director, Commercial Programmes & Delivery

Interim Director, Commercial Programmes & Delivery

The interim role

The purpose of this interim post is to continue to drive the organisation’s commercial offerings to maximize revenue and income opportunities while maintaining high-quality service for members and stakeholders. It involves optimizing all products and services, developing go-to-market strategies in collaboration with marketing teams, and managing the commercial programming of business solutions, including CPD programmes and diverse events like awards and conferences.

The role extends to overseeing our client’s business and professional portfolio in the UK and internationally, ensuring compliance with accreditation standards, and promoting equality, diversity, and inclusion across all programmes.

Key facts

• This is a fixed term contract - 6 months.
• It is an FTC, to cover the post-holder’s secondment to an Executive (Board) Director position
• Starting salary of £90,000 p.a.
• Primarily home based, with occasional travel to our client’s office in London (possibly elsewhere), as required.

Note: our client is ideally looking for candidates who are available to start immediately.  However, they are open candidates on a short notice period so they can start in October/latest early November.

Role responsibilities include:

• Leading the delivery of high-quality, commercially valuable programmes and products, ensuring accessibility for members, clients, and the public, while focusing on sustainable profitability.
• Leading, and managing a team (4 x direct reports)
• Managing costs to support excellent product and service delivery, driving margin performance, and expanding sales support across the organisation.
• Optimising income-generating areas through strategies such as bundling, upselling, and cross-selling across UK and international markets.
• Implementation of cutting-edge digital technologies and platforms to enhance the digital-first approach, delivering strong commercial value and customer support.
• Identification of business opportunities and partnerships; development, closing, and managing sales and business solutions.
• Ensuring programme delivery excellence, focusing on ROI, customer satisfaction, and to drive digital, print, and in-person learning.
• Development of go-to-market strategies for our client’s products and services, in collaboration with Communications and Marketing teams to maximize revenue opportunities.

The ideal candidate

To excel in this interim post, you will be a strong and effective senior leader with a demonstrable track record in delivering significant returns on investment across a range of products/services and audience sectors.

A strong project management capability to develop and implement clear and effective ‘go to market’ strategies, as well as experience of customer service excellence gained in a commercial environment through the creation and implementation of SLAs, are also key to achieving the objectives of this role.

Additionally, our client is looking for someone who is:

•       An experienced interim.

•       Experienced in both matrix and direct line management of senior roles, through clear objectives and reporting mechanisms to ensure effective leadership.

•       Able to effectively interim manage a motivated team - proactively supporting them in their own personal development and career progression.

•       Experienced in taking an intrapreneurial approach in the identification, evaluation and launch of business opportunities.

•       A strategic thinker who sees opportunities for product growth and commercial optimisation gained in both UK and International markets

•       Able to drive P&L through cost management and margin growth to maximise financial returns whilst maintaining quality at all times

•       Able to represent the organisation at the highest level and effectively deliver partnerships with a range of internal and external stakeholders

Our client

Our client, a prestigious international membership organisation, is dedicated to fostering an inclusive and supportive environment where everyone can thrive and achieve their full potential.

This is an exciting opportunity to join a well-established organisation, and play a key interim role in delivering their ambitious strategy.

Interested?

For a confidential conversation with FJWilson Talent, please contact Fiona Wilson, Lina Beynar on 0203 195 3600 or email us at resourcingteam@fjwilson.com

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The services advertised by FJWilson Talent Services are those of a recruitment business.

We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for role advertised.