An outstanding opportunity has arisen for a highly experienced and energetic Senior Client Development Manager to join one of the world’s leading law firms to manage a portfolio of the firm’s global strategic clients on a 12 month fixed term contract basis.
The firm has an ambitious global strategy which puts clients at the very heart of everything they do and have a clear mandate to develop existing strengths and relationships whilst also increasing market share in new markets. The firm’s marketing and business development function is seen as pivotal in making this strategy a reality. The team works strategically with the partnership with the aim of making the firm the global law firm of choice for the world’s leading businesses. Assisting in the development and sharing of best practice, you will work in partnership with relationship teams and will take responsibility for managing a portfolio of clients. Running day-to-day aspects of client relationship activity globally, you will ensure a high level of proactivity in client-facing interaction. Researching and analysing clients' businesses and key market sectors to identify new revenue-generating opportunities, the successful applicant will need to closely monitor relationship mapping and ensure regular dialogue with key relationship contacts and the development of new relationships across each client's business. The role holder will develop, implement and track progress of annual global client plans, ensuring client plan objectives and actions are followed up in a timely manner. Client feedback activities will be a key area of focus, including regular relationship, pitch, matter and secondment feedback reviews. The Senior Client Development Manager will also work alongside both the pricing team to manage panel and pricing agreements and the central pitch team to manage global panel pitches and major cross-practice opportunities for clients within portfolio.
The chosen candidates will have excellent client relationship management experience gained whilst working in a law firm or professional services environment, to include experience of strategic account planning, managing complex client relationships and leading panel RFPs. The firm are looking for people with a track record of being pro-active and delivering high quality work, both personally and through a team, and the ability to multi-task and work to tight deadlines within a fast-paced environment. The Senior Client Development Manager will also be exceptional team players with well-developed interpersonal and communication skills.
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