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Contracts Manager
30/h - 32/h (Negotiable)
South London
Property Services
Daniel Owen are proud to be representing a social housing organisation in the South London area who are looking for a brand new Contracts Manager to join their team.
The Contracts Manager will manage the team of Mangers, Supervisors and trades delivering the repairs service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities:
- To lead and ensure the efficient management of the repairs and maintenance teams carrying out the works to properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the organisations objectives, turnaround times and other key performance indicators and work/ quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
- To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
If this sounds like a role that suits your profile, then feel free to get in touch.
