Campus Duty Officer

• Annual Salary:
• Location: East London
• Job Type: 35 hours per week
• Ongoing temp ( term time only)

We are seeking a dedicated Campus Duty Officer to join a college based in East London. Reporting to the Campus Liaison Coordinator, this role is pivotal in maintaining a safe and welcoming environment for all students, staff, and visitors. The successful candidate will be instrumental in implementing the college's critical incident and student behaviour policies, ensuring a supportive educational atmosphere.

• Oversee and report daily on any concerns related to student behaviour, acting as the first point of contact for investigations.
• Implement the college's critical incident policy as necessary, working closely with the security team and Curriculum Management.
• Contribute to regular reporting on interventions for at-risk students and uphold the highest standards in pastoral care.
• Ensure compliance with the Student Code of Conduct, Behaviour Policy, Health and Safety Policy, and Safeguarding Policy.
• Deliver high-quality customer care to all college visitors, maintaining acceptable behaviour levels in line with college standards.
• Lead on critical incident implementations and ensure clear communication between security, safeguarding, and senior management teams.
• Support Curriculum Heads during disciplinary investigations and ensure timely and accurate statement preparation.
• Engage in college events such as enrolments, open days, and parents’ evenings, contributing to a positive college community.

• Qualifications in English and Maths at GCSE grade C/4 or above, or a Functional Skills Qualification at Level 2.
• Coaching, mentoring, or youth worker qualification at Level 3 or above (desirable).
• Initial teaching qualification, such as an Award in Education and Training.
• Relevant and recent experience working with young people in an FE sector or similar setting.
• Proven ability to engage young people in challenging circumstances to improve behaviour and attitudes.
• Strong understanding of Child and Vulnerable Adult protection (Safeguarding Agenda).
• Excellent IT skills, including Microsoft packages, MS Teams, SharePoint, and VLE.
• Ability to remain calm under pressure and respond to challenging incidents professionally.

Benefits of working for Reed Further Education:

• Exclusive representation to leading FE colleges, prisons, and training providers in the area
• A specialist further education consultant who will search for jobs on your behalf
• A Health Cash Plan and Reed Discount Club
• Entitlement to Statutory Sick Pay, Statutory Maternity, Paternity and Adoption Pay, Parental Leave and Antenatal/Pre-Adoption Appointment Payment
• Access to Training and Development - Reed Assessment Centre - Reed Learning.
• Great referral bonus’
• Access to roles throughout the UK and online/remote learning

Whether you are interested in supporting students as a teaching assistant, learning support assistant, learning mentor or technician, or working in other FE roles such as HR, finance, facilities or administration, we have something for you. We also have a dedicated team of interim and senior management consultants with over two decades of experience in the sector.

To apply for this role, please send us your updated CV by clicking 'ApplyNow'.