Are you a highly organised education administrator with a flair for customer service and an interest in learning delivery? If you're looking for a varied role in a professional membership body that champions good governance and supports learners at every stage, this Learning and Development Administrator role could be the ideal next step in your career.Salary: £28,500 per annumEmployment type: Maternity cover until May 2026Hours: Full-time, 35 hours per weekWorking arrangements: Hybrid – 3 days per week office basedLocation: LondonAbout the OrganisationOur client, a well-respected professional membership body is dedicated to setting industry standards and supporting career progression through high-quality qualifications and assessments.About the RoleAs Learning and Development Administrator, you’ll be supporting the delivery of the Institute’s certificated and training programmes. This includes managing logistics for both online and in-person courses, providing support to learners and tutors, and helping to ensure a smooth learner journey from registration to certification.You’ll be working closely with the Learning and Development Lead, tutors, and wider education colleagues to keep everything running like clockwork – whether that’s starting webinars, onboarding new students, raising POs, or updating content in the Learning Management System (LMS).Key Responsibilities

Set up and facilitate training courses and webinars, including joining instructions and materials
Act as the first point of contact for learner queries and tutor support
Monitor forums and LMS activity, ensuring engagement and accuracy
Raise POs, process invoices, and manage contracts for SMEs and trainers
Ensure evaluations are collected and feedback is used for continuous improvement
Maintain records and manage course logistics using LMS and CRM platforms
Support internal collaboration and ensure content is accurate across channels

Experience Required

Experience in an administrative role within an education or training setting
Strong understanding of how LMS platforms are used to deliver learning
Confident communicator who can support students and tutors alike
Excellent attention to detail, with the ability to prioritise and stay organised
Experience working with SMEs, trainers or tutors is highly desirable
Some exposure to learning content or curriculum is a bonus, but not essential

To Apply

Please send your CV and a tailored covering letter addressing the job description.
- We're looking for someone who can demonstrate an understanding of delivering education programmes and who thrives in a customer-focused, operationally busy environment.

Interviews

One in-person interview at the organisation’s London office.
- There may be a short task to assess written communication and attention to detail.

Deadline

Wednesday, 30th April 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Learning and Development Administrator

Learning and Development Manager

Learning and Development Manager

Training Coordinator (social care) - Bromley