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Senior Credit Controller£38,000 DOE + benefits package
North London (N16) office location
Monday to Friday 9.30-6.00pmWorking in a standalone role, you will be responsible for the entire credit control processes including:
- Ensuring efficient and appropriate credit control and management controls are in place.
- Managing the credit control process for multiple brands with different criteria.
- Posting and allocating customer payments, processing credit card payments, and issuing manual credits.
- Managing the monthly direct debit collections as well as the direct debit bounces.
- Producing client statements, sending reminders, and following the credit control process.
- Contacting clients by telephone, email and post.
- Managing more difficult accounts with a hands-on approach and achieving settlements and ongoing adherence to contractual terms by setting up negotiation processes to deal with disputes.
- Managing write-offs, bad debt provisions, and setting up of payment plans.
- Monthly credit control reporting, ensuring the risk of bad debt is minimised.
- Providing monthly reports to senior management on the current status of ledger.
- Complete responsibility and accountability for all credit control and AR matters.
Key Skills:
- At least 2 years' previous experience of end-to-end credit control and accounts receivable processes
- Experience and understanding of legal procedures
- Strong written and verbal communication skills especially during difficult customer negotiations Ability to work under pressure and the continued ability to multitask and prioritise workload
- Able to work independently and proactively in an efficient manner
- Excellent IT skills, specifically Microsoft, Excel, Outlook and Word
Refer a friend and earn a retail voucher worth up to £500!
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.JM14193
