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Contract Centre Business analyst - Netcall

Investigo
Posted a day ago, valid for 22 days
Location

London, Greater London N8 7HR, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • An experienced Contact Centre Migration Business Analyst is needed for an immediate start.
  • The position is for a duration of 6 months and falls outside IR35 regulations.
  • The daily rate for this role ranges from £400 to £425.
  • Candidates should have contact centre migration experience and familiarity with Cisco UCCX, IVR, and ideally voice bot technologies.
  • Local authority experience is preferred but not mandatory.

Experienced Contact Centre Migration Business Analyst required for an Immediate start!Overview:- 6 months- Outside IR35- £400- 425 per day- Hybrid- 1-2 days per week on siteRequirements:- Contact centre migration experience- Cisco UCCX- Interactive Voice Response (IVR)- Voice Bot and Liberty Converse platform would be highly desirable.- Local Authority experience (Preferable) If this is of interest, please send your CV to

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.