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Customer service representative
Client experience assistant

Client experience assistant

360 Talent London

Posted 3 days ago, valid for a month

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The position is for a Concierge at a prestigious fine jewellery brand located in the City of London.
The role involves managing non-sales appointments, delivering warm greetings, and conducting informative workshop tours.
Candidates should possess effective interpersonal and communication skills, along with proven experience in a customer-facing role, preferably in high-end retail or hospitality.
Familiarity with CRM systems and communication channels is also required for this position.
The salary for the role is £26,000, with the potential for a bonus of up to 8% of the annual salary, and candidates should have relevant experience.

Concierge – LONDON

Fine Jewellery – The City London

About:

One of the most fast-paced and successful fine jewellery brand in central London.
Specialised in diamonds and engagement rings.
Located in the heart of the City

Key Responsibilities:

Manage non-sales appointments (resizes, collections, issues, pick-ups, annual services, ring cleaning etc).
Deliver front-of-house warm greetings and conduct informative workshop tours, showcasing our craftsmanship and bespoke manufacturing
Process payments and handle returns efficiently, providing packets and assistance.

Requirements:

Effective interpersonal and communication skills.
Proven experience in a customer-facing role, ideally within the high-end retail or hospitality sector.
Familiarity with CRM systems and communication channels

Offering:

Salary £26,000 basic
Bonus up to 8% of annual salary

Apply now in a few quick clicks

Client experience assistant

Customer Service Representative

Customer Service Representative

Customer Service Representative