Client Liaison Assistant

Burton Bolton & Rose Recruitment Services Limited

Posted 2 days ago, valid for a month

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

A Customer Service Assistant position is available in London, NW9, offering a salary of £28,750 along with pension and parking benefits.
The role involves providing high-level customer service and managing service-related issues effectively.
Key responsibilities include handling incoming calls, maintaining client information, and logging enquiries and complaints.
Candidates should have relevant experience in customer service, although the specific years of experience required are not mentioned.
The organization is unable to respond to applicants who are not shortlisted, and encourages following them on social media for job alerts.

Customer Service Assistant

London, NW9

£28,750 + Pension + Parking

This continually growing organisation requires a Customer Service Assistant to join their busy and happy team which provides all-round support for customers.

Some of your duties will include:

- Ensuing a high level of service is provided to customers at all times and managing any service issues that occur

- Investigating any service complaints that may arise and ensuring they are handled in a friendly, timely manner

- Assisting with incoming telephone calls and handling enquiries from new and existing clients

- Maintaining client information on database system and ensuring all enquiries and complaints are logged

- Escalating complaints when necessary to the senior management team

- Working closely with the field service team to resolve complaints received

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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